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Security & Compliance

Security and compliance for radiology data, across every branch.

SentraMed is built to keep patient data protected, operations governed, and providers in control — across every branch, every workflow, and every patient interaction. Healthcare teams can trust the platform as much as the product.

Control Principles

The boundaries SentraMed is built around.

Who can act — role-based access scoped to each branch and module
How data moves — in-app delivery and an authenticated on-prem connector, never open channels
How patients are verified — passwordless sign-in confirmed by phone
What's recorded — a complete, timestamped audit trail for every booking and delivery

Security Posture

Configured to your operating environment.

SentraMed provides the controls; your team sets the policy. Deployment, authentication, audit retention, and regulatory alignment are configured to fit how your radiology center, network, or hospital department already operates.

Provider access, the on-prem connector, patient communication, and HIS/RIS integration points are each set up with your security and privacy controls in mind.

Security Model

Security organized around the questions every trust review asks.

Who can act on patient data, how that data moves, what gets recorded, and how it deploys in your environment — each layer below answers one of those questions.

Role-based access

Control who can view, manage, and configure each workflow, scoped to the branch and the role — so staff see exactly what their job requires, and nothing more.

Controlled data handling

Imaging and reports reach patients through controlled, protected channels only — never open third-party apps. Patients sign in with a verified phone number, no passwords needed.

Complete audit trail

Every booking, change, cancellation, and result delivery is recorded with the user and timestamp, giving you a defensible history for any review.

Per-provider data isolation

Each organization's data is kept separate across the platform, so one provider's records are never visible to another.

Governed access boundaries

Providers decide who can see, manage, and configure each part of the workflow — scoped to the branch, the role, and the module.

HIS/RIS integration

Booking and Results connect to your HIS and RIS and name each scan to the right patient — within controlled, provider-specific data boundaries.

Security FAQ

Practical answers for provider trust reviews.

Questions providers ask when evaluating SentraMed for their radiology operation.

Through role-based access. Providers decide who can view, manage, and configure each workflow, scoped to the branch and the role — across every site and modality.

The engine that processes scans runs inside your facility and authenticates to the cloud on every sync. If the secure link is interrupted or the license is revoked, the connector locks down automatically and stops accepting new jobs — it fails safe rather than open.

Scan images and doctor reports reach patients only through the secure app, never WhatsApp or other open channels, and patients sign in with a verified phone number instead of a password.

Yes. Each organization's data is isolated from every other provider's, and access within an organization is governed by role-based controls.

Yes. Booking and Results connect to your HIS and RIS over HL7, name each scan to the right patient, and can be aligned to your deployment and audit requirements per organization.

Start the Conversation

Review how SentraMed fits your trust, compliance, and integration requirements.

Walk through how SentraMed protects patient data, governs access, and integrates with your environment — in a consultation tailored to your radiology operation.